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M J Electrical & Plumbing Services

Electrician, Emergency Electrician, 24 Hour Electrician, Plumber, Appliance Repairs, Washing Machine Repairs

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Website | 07850 853244
162 Chestnut Ave, Peterborough PE1 4NT, UK

Opening Hours:
Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: Closed
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed


Area Served:
Within 4 miles (6.4km) of 162 Chestnut Ave, Peterborough PE1 4NT, UK
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Google Rating: 4.5 out of 5 stars (91 total ratings)

Peter Tomlinson
5 Star
Very happy with the service, good prices and friendly guys
Thursday 29th July 2021
Phillip Burton
5 Star
Have been with M J Electrical & Plumbing as an existing customer since 2006 . And will recommend them to anyone and as well as giving them a 5 Stars . They are also easy and friendly to talk to and explain things to me .
Sunday 9th May 2021
Ali Chadwick
1 Star
I’m writing this in connection with a 1-star review posted by my mother Lynette Hare. As there is no option for us to reply to the inaccuracies in the response provided by M J Electrical this is my only method of right to reply. Please note that if MJE had been fair in their response to my mother I would not be posting this review at all. My mother is an 80-year-old widow living in sheltered housing. MJE firstly state that ‘no design consultation service was undertaken.’ They were booked to do this as part of their service and failed to competently do this part of the job. They did recommend another brand of radiator but my mother, who had researched online, requested the type she wanted from ‘Best Electric.’ MJE took her money for the job - an overall total of £2,266.66. MJE are right that there were problems with the system and they did initially try to help with that. My mother was cold from the start (14/9/20) and for the next five months despite many attempts by us to help sort out this system, which we initially thought we were not operating properly. It was only when the (excellent) manufacturer Best Electric got involved that we were told, based on their request to measure the rooms and align this with the size of the radiators installed, that MJE were at fault and that the whole job had been ‘under-specified.’ BE also confirmed that MJE, not my mother, should have done this measuring and specifying in the first place. Regarding ‘we had one email exchange and two phone conversations’ that relates only to me. My mother however had emailed and called them several times. Some of her emails and calls received replies, some did not. On their point about (from) ‘Lynette and family (we) … received multiple abusive threats’ please let me clarify: the ‘family’ referred to is only me – I am Lynette’s 55-year-old daughter. The ‘threats’ amount to my one phone-call and two emails. The ‘offered to help’ they refer to relates to them saying that they were prepared to come back in late February/early March, no date was ever specified. This was all going on in the middle of February which was especially cold; the temperature at night that week twice dipped to minus 10 degrees. My mother had kept the heating on continuously and was wearing thermals, thick clothing and woollen gloves. The temperature by mid-morning inside her bungalow only reached 14 degrees. When I asked Mike if he thought this was acceptable he said (I quote) “She’ll have to make alternative heating arrangements won’t she?” When I told him we’d had to bring plug-in heaters to try to boost the temperature to get it to this level he said (again, I quote), “That’s alright then isn’t it?” Re: being ‘closed due to COVID-19’ this is only partly true. They chose not to run the electrical side of the business apparently due I was told to “staff and customer safety” which seems odd, when the gas side had been open. On this point, my mother actually offered to fully pre-clean and leave the property vacant for them to come in and do the job. They didn’t respond to this. Re: the ‘bullying and abusive behaviour’ which they accused me of – I referred them to the Workplace Bullying and Harassment element of the 2010 Equality Act, which relates to the relationship between employers and employees, not suppliers and customers. I was upset by the way they were treating her. I did inform them of that and say that I would be prepared to take this further. I absolutely stand by this as I was, and still am, shocked that they could treat an old person in this way. This review is not designed as an overall rating of the work MJE have done for other customers – I can only comment on what they have done for my mother. But in that regard, it’s been, in my opinion, appalling. I know that they have a right to respond and will reply to this and I can only hope that they will be truthful and accurate in their response, as I have been.
Friday 19th March 2021
Naomi Day
5 Star
MJ electrical were so friendly and professional. They serviced our boiler and explained everything as they were doing it, I feel like I’ve learnt a lot today! They were also really thorough and didn’t rush, checking everything they could to make sure my gas boiler was working safely. If you live in the Peterborough area I wouldn’t recommend using anyone else! I have complete confidence in their work and that my boiler is safe. 10/10!
Friday 13th November 2020
Sotirakis Nicolaou
5 Star
Excellent service with an abundant knowledge base. Will definitely use their services again. Highly recommended 5star service
Thursday 9th July 2020